Supported networks
Linking a wallet
1
Open the connection panel
Go to Settings → Bank sync and select Self-custody wallets.
2
Paste your address
Enter a wallet address. Sure validates the format and checks each candidate network for activity.
3
Confirm the network
If the address format matches more than one network (for example, a
0x address is valid on all EVM networks), Sure shows which networks detected activity. Select the correct one or choose manually.4
Review tokens
Sure lists the assets found at that address. Assets that can be priced are pre-selected. Deselect any you do not want to track, then click Track selected.
Pricing requirements
Wallet balances are tracked by quantity regardless of your pricing configuration. To see a dollar value next to each holding, you need:- A crypto market data provider — Sure uses a securities provider that quotes crypto symbols. Enable one under Settings → Self-Hosting → Market data (self-hosted) or Settings → Market data (managed). Without this, every wallet is valued at zero.
- An exchange rate provider (if your family currency is not USD) — The crypto provider quotes in USD. If your family uses EUR, GBP, or another currency, Sure needs an exchange rate provider to convert. Frankfurter is a free option that requires no API key.
Token selection
Sure surfaces up to 200 tokens per address by default. On EVM networks, tokens are ranked by market cap so the most significant assets appear first. On Solana, tokens are ordered by mint address. Tokens are pre-selected for tracking when:- EVM: The indexer can price the token and the holding is worth more than $1
- Solana: The Jupiter verified token list vouches for the mint
- All networks: The native coin (BTC, ETH, SOL, etc.) is always pre-selected
Syncing
Sure syncs linked wallets on a recurring schedule. Each sync:- Reads the current balance for every tracked asset
- Fetches new transaction history
- Writes holdings and movements to the account
History limits
By default, Sure reads up to 10 pages of transaction history per address per sync. You can raise this with theONCHAIN_HISTORY_MAX_PAGES environment variable (maximum 200).
On Solana, each transaction is one RPC call rather than one page, so the per-transaction budget is scaled proportionally.
When history is capped, the affected address is marked as having incomplete history. The Manage wallets screen shows this status. Balances are not affected — they come from a separate summary request.
Token cap
If an address holds more tokens than the cap (default 200, configurable withONCHAIN_MAX_TOKENS_PER_ADDRESS, maximum 5,000), the cap is noted on the affected rows and shown in the Manage wallets screen.
Already-tracked tokens continue syncing regardless of the cap.
Managing a linked wallet
From the Manage wallets screen you can:- Review tokens — Reopen the token selection screen to add or remove tracked assets without changing the address
- Change address — Update the wallet address while keeping all existing accounts, holdings, and history intact
- Stop tracking an asset — Remove one token from tracking while leaving the rest of the wallet connected
- Disconnect wallet — Remove all tracked assets for that address; existing account data becomes a manual account that stops updating
Limitations
Bitcoin: single address only
Bitcoin wallets are typically HD (hierarchical deterministic) wallets that derive thousands of addresses from one seed. Sure tracks one address at a time. If your funds are spread across derived addresses, the balance reported will be lower than your actual holdings.DeFi positions are not tracked
Staked ETH, liquidity pool tokens, Aave/Compound lending positions, and Solana stake accounts are not visible. Sure reads token balances at the address level; protocol-level positions require a separate DeFi provider such as CoinStats.Pricing coverage
The crypto market data provider quotes assets by symbol. A symbol is not a unique identifier — two different tokens can share a symbol, and many tokens have no listing at all. In practice, a wallet holding ten tokens may have only two or three priced. A zero value next to a token you know is worth something means the provider does not list it, not that the balance is wrong.Environment variables
Data sources
Optional Etherscan key
Configuring an Etherscan API key on the Ethereum network raises the rate limit for transaction history fetches. Balances always come from Blockscout regardless of whether a key is set. Add your key under Settings → Self-Hosting → Market data → Etherscan or set it in your environment.Troubleshooting
Wallet shows zero value
Check in order:- No crypto provider — Go to Settings → Market data and enable a provider that supports crypto (e.g. Yahoo Finance, Tiingo). The linking panel shows a warning if this is missing.
- No exchange rate provider (non-USD families) — Enable an exchange rate provider such as Frankfurter.
- Token not listed — The provider does not quote this token’s symbol. The balance quantity is still correct.
History shows as incomplete
The sync read more transactions than the page budget allows. RaiseONCHAIN_HISTORY_MAX_PAGES if you need deeper history. Balances are not affected.
Address not detected on the expected network
- Make sure the address is correct and in the right format for that network.
- Bitcoin bech32 addresses are case-insensitive; Sure normalizes them to lowercase.
- EVM addresses are case-insensitive; Sure normalizes them to lowercase.
- If the explorer for that network was slow or unreachable during detection, Sure may have shown “no activity”. Try linking again.